PEOPLE-FIRST SUPPORT. THROUGHOUT YOUR EVENT.
Customer Service & Support Staff
Helpful people at the moments that matter. Hire staff for visitor enquiries, information desks and guest assistance at exhibitions, activations and busy venues.
A clear point of contact for every guest
Origin Five supplies customer-facing staff who help visitors find information, navigate your venue and connect with the right person. They work from your event brief and agreed procedures, with questions outside their scope referred to your designated team.
Choose this role for
Information desks and visitor enquiries
Directions, session information and venue guidance
Exhibition, shopping-centre and brand activation support
Guest assistance throughout the event
For this service, select Customer Service / Support Staff on our Contact Us form.
From a single help desk to a multi-day visitor team
Build your customer-service team around the busiest parts of your event. We can review staffing across desks, entrances and visitor areas, with shift coverage suited to your opening hours.
Before opening: brief staff on venue layout, FAQs and escalation contacts.
During the event: answer routine questions, guide visitors and support queues.
Across shifts: hand over updates and unresolved enquiries to the agreed contact.
Share your dates, location, expected attendance and duties so we can confirm availability and recommend an appropriate staffing arrangement.
Information desks
A friendly, visible contact point for opening times, event schedules, facilities and common visitor questions.
Visitor guidance
Help guests find exhibitors, sessions, seating and amenities, using your venue plan and event information.
Activations & displays
Welcome visitors, explain agreed activity information and connect interested customers with your team.
Multi-day coverage
Plan staffing across opening hours, peak periods and event dates. Tell us which posts need continuous coverage.
Local & national events
Enquire for Melbourne, Sydney, Brisbane, Gold Coast, Adelaide, Canberra and Perth. Availability is confirmed for your dates and venue.
Clear responsibilities
Agree on duties, dress code, reporting contacts and escalation procedures before the shift, so staff know where they can help.
Choose the right guest-facing role
Customer service: visitor questions, information desks and ongoing guest assistance.
Registration & front-of-house staff support delegate lists, badges and reception desks.
Ticketing & guest check-in staff support ticket scanning, wristbands and entry queues.